Shipping Policy — Jugs The Fox
Thank you for shopping with Jugs The Fox! Please review our shipping and returns policy below.
Handling Time
All print-on-demand products are made to order. Please allow 7–10 business days for handling before your order ships. Handling time is separate from transit/shipping time, which will vary depending on your location and chosen shipping method.
Digital Downloads
Digital download products are delivered electronically and are non-refundable. Because digital files can be accessed immediately upon purchase, we are unable to offer refunds, exchanges, or cancellations once a digital product has been delivered.
Returns — Physical Products
We accept returns on physical products, provided the item is:
- New
- Unworn
- In its original condition
If your physical item meets these conditions, please email us to initiate your return. We are unable to process returns without prior email contact.
How to Request a Return
Please email us for all returns before sending any item back. Include your order number and a brief description of the reason for your return, and we'll walk you through the next steps.
If you have any questions about your order, shipping times, or eligibility for a return, please don't hesitate to reach out to us via email — we're happy to help.